Hybrid Network Administrator / Technology Spec / Only W2

Dice · Phoenix, AZ · United States Of America · Hybrid

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Job Title: Network Administrator / Technology Spec.

Location: Phoenix AZ (Hybrid)

11:00PM to 7:30AM Eastern - must be willing to work EST

Summary:

Install, configure, and support an organization s systems or a segment of a network systems.

Must have technical skills/experience (ask for alternative/tool/version):

  • Working knowledge of Cisco Routers: Hardware & software
  • WAN links such as MPLS, GigE, and broadband
  • Layer 2 protocols such as Vlans, Spanning Tree,
  • Layer 3 routing protocols such as eigrp, bgp, ospf
  • TCP/IP and related protocols
  • Working knowledge of network packet capture tools such as Wireshark, WildPackets, etc.
  • ITIL Foundations or experience with concepts such as Request, Incident, Problem and Change
  • Ability to utilize network packet capture to diagnose network communication anomalies and disruptions
  • Working knowledge of DNS administration (preferred - Bluecat DNS product experience)

Job Responsibilities:

  • Study and document present work flow and procedures. Identify potential computer networking and computer application areas.
  • Configure and analyze email applications or virus protection software.
  • Write, test and de-bug complex programs.
  • Prepare system flow diagrams and develop systems procedures.
  • Provide technical assistance and training to user staff and to programming and operation personnel.
  • Prepare, coordinate and supervise systems implementation.
  • Performs advanced administration requiring sound and thorough knowledge of specified operational products /services.
  • Provides technical operational, analytical and research support to technical teams through both written and verbal communications.
  • Drives incident resolution and root cause analysis of production problems.
  • Administers, executes processes/procedures and addresses issues for products and services supported in Technology Infrastructure.
  • May support analysis and report generation, exception processing and service management.
  • Implements new products, services, and operational solutions as well as augments existing capabilities.
  • Develops and maintains technical, operational and service procedures, as well as process workflows for operational/applications teams.

Skills:

  • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
  • Ability to work independently and manage one s time.
  • Ability to identify, interpret and evaluate system and network requirements.
  • Knowledge of networking computer hardware and software

Education/Experience:

  • High School Degree and Bachelors degree in data processing /related field or equivalent work experience required.
  • 3 to 5 years experience in role required
  • Ability to utilize network packet capture to diagnose network communication anomalies and disruptions Yes4 - 6 Years
  • ITIL Foundations or experience with concepts such as Request, Incident, Problem and Change Yes
  • 4 - 6 Years
  • Layer 2 protocols such as Vlans, Spanning TreeYes4 - 6 Years
  • Layer 3 routing protocols such as eigrp, bgp, ospfYes4 - 6 Years
  • TCP/IP and related protocolsYes4 - 6 Years
  • WAN links such as MPLS, GigE, and broadbandYes4 - 6 Years
  • Working knowledge of Cisco Routers: Hardware & softwareYes4 - 6 Years
  • working knowledge of DNS administration (preferred - Bluecat DNS product experience)Yes4 - 6 Years
  • Working knowledge of network packet capture tools such as Wireshark, WildPackets, etc.Yes4 - 6 Years

Screening Questions:

  • Describe your day to day interaction with supporting/administering an enterprise network. What type of work have you done with it?
  • Describe your experience with ticketing and tracking related to support and troubleshooting?
  • Describe your experience with/exposure to supporting highly regulated environments?

Network Administrator / Technology Spec / Only W2